I get error messages that I'm blocked by XBL, but when I check my IP on your site it's not listed. Why?
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I get error messages that I'm blocked by XBL, but when I check my IP on your site it's not listed. Why?
In this situation is it probable that the IP had been blocked by XBL, but has been recently removed. If that is the case:
- Not all networks sync updates from us at the same speed. Please allow 24 hours to pass before opening a new ticket.
- If an IP was listed on the XBL, it happened because XBL received either spam or a virus directly from the IP. If the problem that caused the listing is not resolved, the IP will re-list the next time it makes a connection to us.
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